Email is still where many relationships move forward. Your CRM should make sending and context easy—not a separate silo.
Vertex CRM sends outbound mail through SMTP (for example Brevo or your provider). Set host, port, credentials, and From address via environment variables in production.
Use clear opt-in, honor unsubscribes, and keep sensitive content out of broad distribution lists. Your legal and privacy pages apply to outbound mail as well.